FAQ: answers on cost, data and setup.

No. Digital Minions works on its own, on your computer and your phone: Today, What needs you, chat with your minions, tasks and the Minion Mind, with phone alerts you can approve from. Already live in Slack? Your minions join you there too. See it on a phone.

No. We set it up with you, then show you how to lead the team. Setup is done with us on every plan. Compare the plans.

Pick your plan and we run the setup with you: Starter begins with any three minions, like Otto on your invoices or Miles on your newsletter, and Team with all of them. We set the timeline with you on the call.

Each minion runs on the model that suits its job, from several AI companies, or a model you host yourself. You can switch a minion's model without losing their memory. Any model.

Every minion has a job, skills and the tools they may use, and they ask before anything goes to a customer, gets published or costs money. Meet the team.

Starter is $249 a month, Team $499 a month, and agencies and coaches pay $199 per client workspace a month (from 3). Setup is $1,500 for Starter and $3,000 for Team. Annual billing gets two months free (USD). See pricing.

Your plan includes the minions, Minion Minutes with its meeting hours, and your team's everyday AI work. Minion Mode (extra checking) has a monthly allowance. If a month is unusually heavy, we'll talk to you first; never a surprise charge. Dex, Pip, Mira, Send a Minion (40 notetaker hours a month, then $2 an hour) and the website chat are part of your plan; Nell, the front desk, is in your plan too, with call minutes included, then pay as you go. You set a monthly cap that warns you at 80%, and you can turn on a hard stop so paid work pauses at 100%.

No. Nell, the front desk, is in every plan, with a phone number and Spanish included. Each month you get 150 call minutes on Starter, 400 on Team, or 100 per client workspace on Agency / Coach, pooled across all your clients. Past that you pay as you go: $0.20 a call minute. Website chats are fair use (300 a month on Starter, 1,000 on Team, 300 per client workspace), then $0.07 a chat. Calls under 15 seconds don't count, and a text with a photo counts as two. Meet Nell.

Yes. A monthly cap warns you at 80% and can pause paid work at 100%, and you can say "Ask me before any job over $X". Spend limits.

Each business gets its own deployment and its own database, never pooled with other businesses. Passwords and sign-in keys for the apps you connect are stored encrypted. Security & privacy.

Everyone sees what their role allows. Private chats and notes stay with their person, owners included. Our support login sees what an admin sees, never anything private, and an owner can remove it. Check the guest list.

No. Emailing a customer, publishing or spending waits for a person with the right role, checked on the server every time. Every change that matters goes in a tamper-evident audit log that only an owner can read.

Yes. The app keeps dated checkpoints of what the team knows, every day and before every risky change. Compare any two and restore one part, after a preview. Minion Memory.

Yes. Forget a customer in Digital Minions and their calls, texts, notes and record are deleted there, and their name and number are scrubbed everywhere else in the app. Restoring a backup or an import can't bring them back. Digital Minions also asks our phone carrier and Slack to delete their copies.

Your team learns from your own corrections, and each lesson waits for your yes. Our AI providers process each request under their own terms, and each says it doesn't train its models on what we send through its paid service. Which providers handle what.

No. It isn't built for patient information, so we don't serve health practices.

Yes, in her first sentence on every call, with the fact that the call is recorded. Her emails say so too.

No. She calls a new web lead only during calling hours, and only if they ticked your consent box and asked for a call.

Urgent calls can be transferred to whoever is on call, and every call comes with a transcript and summary your team sees in the app (and a recording), so a question she couldn't answer doesn't get lost.

She comes with a script pack for how your business works: clients and deadlines, sessions and programs, client projects, or jobs and visits, and she speaks Spanish too, included. Meet Nell.

Our Chrome extension, which we install with you during setup: minions work in your own browser, where you're already signed in, and in the folders you choose. You grant each site; banking and payment sites are blocked. They hand back at any password, payment or CAPTCHA step, ask before saving, submitting, sending or deleting, and there's one off switch. Minion Sidekick.

The minions' own computer and browser in the cloud, never on your machine, one per job. Minions run code, crunch spreadsheets, make charts and files, and browse websites while you watch them work live. You approve the task once; sending, paying, deleting or submitting still asks. Signed-in work happens in the Team browser, one yes per task (we keep that site's session for the task, never the password), or in your own browser with Minion Sidekick. Minion View.

Minions show what they made: page previews, word diffs, charts from real data, printable documents and image galleries. You react with Nailed it, Close or Try again. Reactions teach the minion; they never approve anything. Show & Tell.

No. Tell your minions what you're trying to do and they read it back as a plan: who does each part and which steps ask for your yes. Nothing sends, books, posts or spends until you say Looks right. Plan first.

The first of your Memories: your logo, colours, fonts and voice, filled from your website or a brand guide. Every post, ad, reply and web page follows it, and nothing new is used until you say yes. Brand memory.

Things your minions noticed in your real records that you never asked about, like questions customers keep asking or bills paid late. At most one a morning, with the evidence, and you decide what to do. Minion Musings.

No. It answers only from what you've marked “OK for the public”, and passes anything else to you as a lead. Bookings wait for you to confirm them. Website chat.

16 official templates. Installing one creates drafts only: nothing runs until a person approves it. See the templates.

Your knowledge lives in your own private database as plain, readable records. The owner can export it at any time. When you leave, the owner gets an export to keep, then we delete your database, its backups and any off-site copies, and finish with a receipt of what was deleted.