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The Minion Mind

One Minion Mind your whole team works from.

Teach the Minion Mind once, and every minion knows.

The Minion Mind is your business brain: your prices, hours, policies and the way you do things, in one place that every minion and every person works from. It shows where every fact came from, checks itself every night, and nothing from a customer, a website or an outside app becomes a fact without a person's yes.

The problem

Right now, your business lives in your head.

Every question lands on you. And the more help you add, people or AI, the more versions of the truth you end up with.

A customer asks“Are you open on Saturdays?”

Sample
  • The office

    “Sorry, we're closed Saturdays.”

  • The new tech

    “Saturday mornings, I think? Better call Dana.”

  • An AI app on someone's phone

    “Most heating companies are open weekdays, 8 to 5.”

With one Minion MindEveryone says Saturdays, 9 to 1, because Dana said it once and approved it. Up on a roof, nobody has to ask you.

How it fits together

Many ways in. One foundation. The whole team stands on it.

The Minion Mind is the foundation every block stands on. It learns from the places your business already talks, a person says yes before anything becomes a fact, and then every minion gives the same answer in its own job.

Sample · Sample Heating Co.

Where it learns

  • Your websitesample-heating-co.example/prices
  • Files & price listsPDFPrice list, fall.pdf
  • MeetingsDana: “Going forward, we're open Saturdays 9 to 1.”
  • Calls & textsCaller: “Are you open Saturday?”
  • Your correctionsWe don't service heat pumps → We service heat pumps
Needs you · new factfrom Tuesday's meeting
We're open Saturdays, 9 to 1.

Said by Dana · replaces “closed Saturdays”

ApproveEditA person says yes.

Who works from it

  • Nell · on a call“Yes, we're open Saturdays, 9 to 1.”

  • Cora · newsletter“New this month: Saturday hours.”

  • Your minions · Slack“Saturdays are 9 to 1, from Tuesday's meeting.”

Your Minion Mind

KnowledgeRulesStyleSkills

Every fact keeps its source and who said yes. Your people ask it too, and get the sources.

Every night it checks itself.It reports what it finds. Your people decide.
  • Contradicts?
  • Out of date?
  • Said twice?
  • Nobody uses it?
Dated checkpoint saved
A customer, a web page or an outside app can suggest. Only your people decide what becomes a fact.
  • It learnsYour site, files, meetings, and what callers ask
  • It shows its workEvery fact has a source and a date
  • You decideA person's yes before anything outside becomes a fact
  • It checks itselfNightly, with a short Sunday review
  • It remembersA dated checkpoint every night, and undo
  • Private stays privateEach person sees what they're allowed to
What you'll see

Facts with receipts. A Minion Mind that checks itself.

Every fact shows where it came from

The same line follows a fact everywhere: in search, in answers, and on every approval card that relied on it.

Company knowledge · pricesSample
Furnace tune-up: $129, about one hour ($119 with the fall offer through October 31).

Source: the website page sample-heating-co.example/prices, captured Oct 15, unchanged since · last confirmed yesterday

Company knowledge · policyUnconfirmed
Invoices are due 14 days after the job.

Written by Dana, Sep 8 · last confirmed 6 weeks ago

Sunday review: it reports, you decide

Found overnight, decided in a tap. The Minion Mind never edits, confirms or retires a fact by itself.

Nightly check · contradictionSample
"Invoices due in 14 days" and "Invoices due in 30 days" are both current
Fix itRetire one
Nightly check · nobody uses it
"Gift certificates" hasn't been used in 5 months
Yes, still trueFix itRetire
Let's talk

Get it out of your head and into the Minion Mind.

Book a call. We'll show you how your website, your price list and a few of your corrections become one Minion Mind your whole team, and every minion, can work from.